Curriculum vitae
PROFESSIONAL EXPERIENCE client work
Be sure not to miss anything. Take a look at my CV on LinkedIn
Designing the user experience of electric cars, ChoosEV & DTU 2010
Designing the user experience of electric cars, helping users exploit the mobility offered by the electric car. The concept “InMotion” was developed in collaboration with the supplier of electric vehicles ChoosEV. The project included a comprehensive social-technical study of the use of electric car in private homes and Danish companies, including Copenhagen Airport. The study aimed at uncovering realistic use scenarios for electric cars, identifying usability and user experience issues. The result, a concept description specifying user interaction and human-machine interface. The project was documented in a 160-page report and presented to censor and company management.
I contributed with my ability to organise and execute creative problem solving using a combination of design, engineering and IxD methodology.
Design of physical and virtual knowledge management system, Unicef & DTU 2011
EXPERIENCE work and student jobs
Executive Manager Grøn Vision, 2010-2011
As executive manager of the Danish student organisation, Grøn Vision (Green Vision) I organised the development of online teaching materials for secondary school about sustainability and green technologies. My responsibilities included corporate strategy, fund-raising, budgeting, project development, business contact and recruitment of students and personnel.
I managed a portfolio of projects and fundraised a total of 1.1 mill DKK, Starting new projects with danish companies such as Dong Energy, Dansk Energi, Vindmølleindustrien, COWI and Det Blå Danmark as well as creating an online platform with interactive, educational resources for schools in conjunction with the Roskilde Festivalen and the green think tank Concito. As a personal goal I wanted to motivate children to explore a subject beyond the expected level. This was done by enhancing the learning experience by using interactive elements in our teaching materials.
I tried how it feels to sit with the overall responsibility and influence the future of an organisation.
Board member Yngre fagligt Forum, 2011
Yngre Fagligt Forum (YFF) is a multidisciplinary forum for the younger members of the danish engineering association IDA, where the focus is on organizing academic events and raising awareness of the professional engineering activities of IDA.
I coordinate, plan and organize events in collaboration with the other board members and networks in IDA.
Product design intern Whomadeid, 2010
During the internship I used my acquired skills in engineering design especially my competences in industrial design. I improved my ability to visualize my ideas through hand sketching and 3d modeling. It was an opportunity to obtain practical experience about product design in all parts of the design process.
Assistant teacher in Dynamics and vibrations, DTU 2009
Communication of basic dynamic phenomena in mechanical systems. I instructed the students in a structured and orderly way and changed my way of explaining the material, so the students could see the problem from different angles. The course ended with a positive feedback from the students.
IT-Supporter, Industriens Pension 2008-now
I solved problems encountered on the employee’s PCs and serviced the company’s server in-house. Regular explanation of technical terms to non- IT staff without being derogatory. I also questioned the existing work pattern and use of software in order to locate the true problem.
Student help, IT-Jobbank 2007-2008
Investigative customer service where I contacted customers to map and address potential widespread problems. I managed my own tasks and planned autonomously using my experience and thoroughness of how the different tasks should be followed up to ensure a high quality.
Phone support, Telia 2007
Support of newer mobile phones, including sale and general customer support. My task included canvassing of Telia’s first VoIP product to selected customers. I worked quickly with high quality. I learned how to handle surly and uninterested customers and turn this to own advantage.
Hotel porter, Imperial Hotel 2006-2007
I solved everyday IT problems for both the management and guests and was also tested in stressed situations such as preventing fire. I dealt with customers from home and abroad and achieved the knowledge of how to communicate a message simple and accurate, and the importance of a presentable appearance including a polite and forthcoming manner towards strangers.
Military service, Antvorskov kasserne 2006
Trained as combat troop and graduated with Her Majesties honer. I participated in a parachute training course, 15-hours firefighting course and received a silver medal in the 30-hours first aid course. I tested and transcends own personal boundaries by physical endurance, discipline and military trial. But I also felt the sense of community within a platoon and of overcoming a at first sight impossible goal.
EDUCATION stud. Msc. Eng
PG Dip, Interaction Design, UCL 2011-2012
UCL Interaction Centre – Division of Psychology & Language Sciences and Department of Computer Science.
Human Computer Interaction (HCI) is a broad discipline that has grown out of psychology and computer science but also includes elements of design, ergonomics and informatics. It has also been influenced by sociology and anthropology. Although definitions can be constraining, it has been characterised as:
“A discipline concerned with the design, evaluation and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them.” (ACM SIGCHI Curriculum for Human Computer Interaction)
Msc. Eng. Design and Innovation, DTU 2010-2012
The M.Sc in Design and Innovation combines insight in technology with innovation, industrial design with engineering and management with entrepreneurship.
Design engineers have a holistic approach to the engineering work, which focuses on method, technique and context. The education include a combination of technical science and social science disciplines and skills. I have chosen to focus on interaction and systems design.
Through my study, I have learned to lead a group by listening to the participants, structure the work and finally prepare clear tasks. As a design engineer I can combine a variety of technical disciplines with stakeholder interests, user needs, environmental impact, aesthetics and usability, in the end synthesising new products and services.
Summer School in service design. Katalyst, KU 2011
The summer School in service design and service innovation was a three-week innovation process where I worked together with students from The University of Copenhagen , The Technical University of Denmark and Copenhagen Business School to solve specific service challenges for a selected client.
My team worked as consultants for the Danish Centre for Health Innovation. Our task was to improve the quality of live for cancer patients and relatives whilst saving resource for the public health service. During the process, we had to pitch our progress and insights every week and where guided and challenged by innovation and process leaders, anthropologists, rhetoricians, designers, philosophers to improve our concept.
BEST course: TRIZ – Innovation theory, Politechnico Milano 2008
Intensive 10-day course with engineering students from across the EU. Lectures by Italy’s first man of TRIZ-Innovation theory, company visits and tours during Milan Design Week 08.
Philosophy course, Testrup Højskole 2005
4 month stay with an immersion in philosophy, rhetoric, bodily theater, photography and film. Løgstrup taught me, that one always holds a portion of the other ones life in his hand. Nietzsche, that the brave is he who sees the abyss, but with pride.
Gymnasium, Gammel Hellerup Gymnasium 2002 -2005
Mathematics and physics on advances level, with teaching tailored for computer learning. I learned how to work in groups and to reach a better result when collaborating.
COMPETENCES & SKILLS engineering, IT, spoken languages
Research: User experience research (UX), requirements gathering, semi-structured interview, observation, persona, task analysis, customer journey, survey, questionnaire, focus groups, user goals, socio-technical analysis (SCOT, ANT), ethnography, contextual inquiry, user interviews, cultural probe.
Design & engineering: Conceptual design, Interaction design (IxD), industrial design, Service design, design-thinking, Graphic Design, user oriented design, creative problem solving, design pattern guidelines, Gestalt, rapid prototyping, paper prototyping, CAD, role-playing, sketching, mockups, marker drawing, interface-design, user interface, (UI), information architecture, persuasive design, user scenario, storyboarding, user-centred design, defining specifications, critical thinking, design games, product life cycle, environmental issues, electronics, mechatronics, mechanical engineering, ergonomics, anthropometry, workspace-design, work processes models, fitting-trials.
Usability: Expert review, user testing, heuristic analysis, cognitive walkthrough, A/B testing, GOMS, think aloud, accessibility.
Business and communication: Business goals, stakeholder management, client management, selling, business cases, business plan, rhetoric, persuasive writing, public speaking and presenting, visual communication.
Project management and teamwork: Team-building, collaborate, critiquing, time management, running workshops, pitch, agile software development (scrum), facilitate, mentoring, reviewing, training.
Interpersonal: dedicated, detailed, empathic, passionate, humour, natural skepticism, analytical thinking, synthesise, identify salient points, cooperative, creative, visionary, diplomatic, enthusiastic, humble, intellectual, observant, open, persuasive, pragmatic, resilient, tenacious, thorough.
Tools: OmniGraffle, Adobe CS5 (Illustrator, InDesign, Photoshop), Keynote, Excel, PowerPoint, Aperture, UML, HTML, CSS, Java, Python, Pro-engineer, Rhino, Google Sketch up, photography.
ABROAD study and travels
Travel through China 2010
6 weeks of technological wonders at the 2010 expo in Shanghai and an extensive trip around China experiencing everything from old Chinese culture, some of the most beautiful natural wonders, to the newest architectural landmarks.
Travel through Thailand & Cambodia 2009
1 month of immersion in good books on the whitest beaches and diving in the Southern Thailand. Hiking, rafting and elephant riding in Northern Thailand and temple sightseeing in Cambodia.
Driving through USA 2007
3 months traveling in own Chrysler sedan ’95 from Los Angeles, California to Arizona, Utah and Nevada. I tried living the American dream and lifestyle. Everything from the DMV and 6-lane highways and punctures in the middle of the desert to local wine farmer and impressive national parks.
INTERESTS personal
I watch films and sci-fi, I read, mostly the more philosophical, such as Milan Kundera, but also about design and architecture. I also read comic books and follow numerous blogs about design and technology on a daily basis. In my spare time I run, bicycle, play squash, and try not sit down all day.